1. All goods and services supplied by Quest Collectibles are supplied on the following terms and conditions. 2. All orders are final once you have placed them. 3. International customers are responsible for any customs duties, taxes or fees payable on the importation of items into their respective country and these charges are independent of our website, levied by respective governments. Please check with your local postal services and/or Customs department prior to ordering for further details regarding any costs which may apply. 4. All orders are shipped to the address listed in your Paypal account. Please make sure it's up to date.

Just simply fill out form on the "Need Help?" page.

The shop’s currency is USD (United States Dollar).

We ship worldwide.

This is to ensure we give you the most up to date shipping costs in real time. We strive to provide you with the most reasonable shipping available. You are more than welcome to request a shipping quote, just drop us a message! We are only able to give a quote for items that are "In-Stock"

As most pre-order items are still in production; manufacturers arent able to determine the final weight and packaging used for the item.

We accept payments by PayPal only. We are looking to expand our payment system in the future.

Please contact our after-care service team via cs@questcollectibles.net as soon as possible together with the pictures of damaged parts, statue’s serial number and order number.

In the rare case this situation happens. We will refund your deposit.