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  • Condition of sale
    1. All goods and services supplied by Quest Collectibles are supplied on the following terms and conditions. 2. All orders are final once you have placed them. 3. International customers are responsible for any customs duties, taxes or fees payable on the importation of items into their respective country and these charges are independent of our website, levied by respective governments. Please check with your local postal services and/or Customs department prior to ordering for further details regarding any costs which may apply. 4. All orders are shipped to the address listed in your Paypal account. Please make sure it's up to date.
  • How do I contact customer service?
    Just simply fill out form on the "Need Help?" page.
  • What is the default currency?
    The shop’s currency is USD (United States Dollar).
  • Which countries Quest Collectibles ship to?
    We ship worldwide.
  • Why can't we get a shipping estimate on the check out page?
    This is to ensure we give you the most up to date shipping costs in real time. We strive to provide you with the most reasonable shipping available. You are more than welcome to request a shipping quote, just drop us a message! We are only able to give a quote for items that are "In-Stock"
  • Why can't you give a shipping estimate on pre-order items?
    As most pre-order items are still in production; manufacturers arent able to determine the final weight and packaging used for the item.
  • What kind of payment methods do you accept?
    We accept payments by PayPal only. We are looking to expand our payment system in the future.
  • My statue arrived damaged! What should I do?
    Please contact our after-care service team via as soon as possible together with the pictures of damaged parts, statue’s serial number and order number.
  • What happens if the Manufacturer decided to stop production of the item after putting my pre-order deposit?
    In the rare case this situation happens. We will refund your deposit.
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